Signing in
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Getting into the console is two steps: you set your own password from a link we email you, then you sign in with it. This page walks both.
Step one: set your password
When your account is created, we email you a link that opens console.peaklight.ai/set-password. That link is how you get your password, because we never send passwords themselves by email, and nobody at Peaklight ever knows the password you choose.
The page shows you which account the link is for, so if you are ever holding more than one link you can tell them apart before typing anything.
Choose a password of at least 12 characters and enter it twice. Length is what makes a password hard to guess, so a longer passphrase beats a short complicated one. When it is accepted, you are taken to the sign-in page with a confirmation that your password is set.
Two properties of the link worth knowing:
- It works once. After you have set your password, the link is spent.
- It expires. The email that carries it states when. A link that has expired is not an emergency; ask us for a new one and it will work.
If the page tells you the link is no longer valid, that is the whole message on purpose: it may have expired, already been used, or never been right. The recovery is the same in every case, which is to ask us for a fresh link.
Step two: sign in
Go to console.peaklight.ai and sign in with your email address and the password you set. That is the entire flow: email, password, and you are in.
If the details are wrong, the page tells you the sign-in failed without telling you which half was wrong. That is deliberate. A sign-in form that confirms "this email exists, but the password is wrong" is handing out information about accounts to anyone who types at it.
If you forget your password
There is no reset form in the product today, and no change-password screen either. That is an absence we would rather state than have you hunt for. What exists instead works: tell us, and we send you a fresh set-password link to the email on your account. It is the same page as step one, and it replaces your old password with the new one you choose.