Documentation
What your AI employee does, what you can see and do in the console, and what the product does not do yet. Every page here describes something you can go and look at yourself.
Getting started
What a Peaklight AI employee is, what you have been given, and what to expect in the first weeks.
Your voucher and credits
The credit email you received, what the balance means, how long it lasts, and where you watch it in the console.
Signing in
The set-password link, choosing your password, and signing in at the console.
Watching your agent work
Conversations, transcripts and the agents roster, and what each screen is telling you.
Taking over a conversation
Handoffs, escalations waiting on a person, and answering a customer yourself.
Billing and pricing
The read-only billing screen, what the usage meters show and leave out, and the published prices.
What is not here yet
The things Peaklight does not do today, what to do instead, and why we would rather tell you than let you find out.