Managed AI employees
A digital team member with a real role, starting with customer support. We deploy it, run it, and improve it. You work with it.
About Peaklight
From fixing systems to staffing them
Peaklight earned its stripes untangling broken CRMs, failed ERPs, and abandoned implementations. That work built an engine. The engine now ships AI employees.
The story
Peaklight was bootstrapped the hard way: no capital, no investors. Client work funded every piece of the machine, and every dollar earned went straight back into building it.
Act one was fixing what others broke. Broken CRMs, failed ERPs, vendors who vanished after the invoice. That era taught us what businesses actually need from their systems, and what happens when they depend on a vendor they cannot hold accountable.
Act two answers a bigger question: what if a business could hire intelligence the way it hires people? A role, a workspace, accountability, and the freedom to leave. That is what a managed AI employee is, and it is all we do now.
We do not sell software seats. We staff your business with a governed digital worker and run everything behind it.
The founder
Chadi Abi Fadel
Founder · Ongoing doctoral research in AI sovereignty
I spent years as the person called in to fix what the last vendor broke: systems nobody could maintain, data nobody trusted, teams held hostage by platforms they could not leave.
That pattern sent me back to research. My ongoing doctoral work asks a simple question with a hard answer: how does an organisation stay sovereign over AI agents that act on its behalf? Who controls the data, the audit trail, the off switch?
Peaklight is that research made practical. Every AI employee we deploy is governed by controls that live outside the model: deterministic, auditable, and answerable to you. Hire the intelligence. Keep the keys.
What we actually do
Governed by design
What it may say, what data may leave, when a human steps in: rules enforced in software outside the model, with every action logged.
Sovereign infrastructure
Each employee runs in its own isolated workspace. Isolated per business, and providers are swappable in the architecture.
Human oversight
Your AI employee earns autonomy, it does not assume it. Supervised starts, human handoff rules, and a real person at Peaklight who owns your account.
Ready to meet your first AI employee?
Tell us what the work looks like. We will scope the role together and tell you the truth about the fit.
Talk to us