Technical
Consulting Pricing After Two Years: What Actually Moved the Needle
I raised prices four times in two years. Each raise moved the business forward but not the way I expected. The lesson was not about price elasticity. It was about what price communicates before any work starts.
The Four Raises
- Raise 1: moved from hourly to day rate
- Raise 2: day rate +40 percent after six months of case studies
- Raise 3: switched to fixed-fee projects
- Raise 4: added a platform retainer tier
Only one of these was about charging more. The other three changed what I was selling.
What Each Raise Actually Did
- Hourly to day rate: cut negotiation overhead, attracted bigger projects
- Day rate increase: filtered out cost-sensitive clients, improved focus
- Fixed fee: aligned incentives with client outcomes, moved risk onto me
- Platform retainer: smoothed revenue, deepened client relationships
Every shift changed the client conversation. The price tag was downstream of that.
The Objection Pattern
Every raise produced the same pattern: the first three prospects balked, the next three did not blink. Pricing lives in the mind of the buyer. A rate that is expensive to one buyer is a bargain to another. The raise worked when I stopped apologizing for it.
What I Would Do Differently
Raise earlier. Every raise I have made was overdue at the moment I made it. The fear of losing existing clients is real but usually smaller than the opportunity cost of keeping the old rate. Two of my raises lost me one client each. Both clients were already low-fit. Both were replaced within six weeks by better fits.
The Anchor
The single biggest move was publishing public pricing on my site. Not a detailed menu, but a minimum engagement size. Every inbound lead self-qualified or disqualified before the first call. The conversion rate from call to engagement tripled after I did this.
What I Tell Other Consultants
You will not price yourself into poverty by being a little too high. You will price yourself into poverty by being a lot too low for a long time. The pain of a failed raise is a weekend. The pain of three years of underpricing is a career.
Patrick McKenzie's classic post on raising your rates is still the best starting point.
The Pricing And Quality Link
Raising prices also raised the quality of my work. Cheaper clients tend to haggle on scope, delay decisions, and under-invest in the project they just bought. Better-paying clients arrive already committed. They make decisions faster and stay aligned longer. The work is better because the client is better, and the client is better because the price selected for them.
The Closing Thought
Pricing is signaling before it is math. What your price tells a prospect about you shapes the conversation before any numbers are discussed. Set the price you want the conversation to start from, not the price you fear losing the deal at.
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